EXCELLENT  
  
 Based on 191 reviews 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Len DeLeon 
 
15 June 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Thomas and his team were professional and timely with my car service. I appreciate how quick they were able to service my car and provided exceptional communication with their work.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 NADIM VAHORA 
 
2 June 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
I had a full car inspection done and the service was excellent. They checked the entire vehicle carefully, including the engine, brakes, suspension, tires, battery, and overall condition. Everything was explained clearly and honestly. Very professional, detailed, and trustworthy service. I highly recommend them if you want a complete inspection before buying or maintaining your car.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 SANDI FISHER 
 
23 May 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Always kind, prices are very reasonable. I like the service and will continue to go there
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Kristi 
 
23 May 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
As always the team at Federal Way Automotive display honesty & integrity. The price is the price and they never try to add on things that aren’t needed. They will let you know what maintenance will be upcoming and give the estimates in writing. I love that they are respectful of my time as well.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Rob Volkman 
 
12 May 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
I had a leaking electrical connector on my transmission.  I called into Federal Way Automotive and they were able to take a look at my truck right away.    They confirmed the issue and were able to get parts and schedule the repair quickly.  Great experience at a reasonable price.  I will definitely be working with their team on any future needs.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Hyon Shin 
 
6 May 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Good service, reasonabke price,  highly recommended
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Kirby Tablets 
 
10 April 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Outstanding work. Go see Thomas at Federal Way Auto!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Joanne Howard 
 
6 April 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Federal Way Automotive was very professional and service was excellent!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Michelle Burns 
 
1 April 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
I knew i was asking a tall order to get this work done... had it all fixed by 5 pm...
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Alex Door 
 
11 March 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
I had an outstanding experience at Federal Way Automotive. From start to finish, the service was top-notch. Thomas was incredibly knowledgeable, professional, and genuinely helpful throughout the entire process. He took the time to explain everything clearly and made sure I understood what was going on with my vehicle. What really stood out was the customer service and quick turnaround time. It’s rare these days to find a shop that is both efficient and honest, but Thomas and the team absolutely delivered. The work was completed faster than expected and everything was handled with great attention to detail. If you’re looking for a trustworthy shop with skilled technicians and exceptional service, I highly recommend Federal Way Automotive. I’ll definitely be coming back for any future automotive needs.